Batteries Plus Bulbs in Modesto, CA Open now

Reviews about Batteries Plus Bulbs

• ★ ☆ ☆ ☆ ☆

  August 11, 2020, by Jahaziel Garcia
  I walked in and was greeted by a man named Robert. I stated to him that I needed 2 batteries for a car alarm. Without speaking, he extended his hand opened for me to give him my alarm button. I handed it to him. Again without speaking, he proceeded to open it, remove the battery, and put a new one in. He then closed it, and asked me to test it. I tested it on my car outside, and it worked perfectly. I then told him I needed another one. But I had that alarm at home, and I would install it myself. He said okay, and we proceeded to the register. He put in the charges, $5 for each battery, plus a $3 install fee. I immediately question him on why I was being charged for an installation. He stated that it was because I asked him to install the battery. Right away I told him, I did no such thing. I told him I needed batteries, and I never asked him to install them for me. He did that on his own. he said, "by handing it to me, I assumed you wanted me to install it." I said to him, "your assumption shouldn't cost me three additional dollars." He stated there was nothing he could do. I told him I didn't want to pay. He said that I have to pay. Not wanting to argue anymore, I just paid it. But I told him that I thought he was very wrong, and that I would be calling to speak with his manager. He responded by saying I can do whatever the f I want. I'll definitely never go back, but I definitely will be filing a complaint with the BBB.